The tabs I need aren’t visible in General.

  • Resolved shinyczar

    (@shinyczar)


    1 year, 2 months ago

    When I look at other people’s Yoast SEO, I see other tabs in General, such as Features and Integrations. However, in my case, other tabs other than Dashboard and First-time configuration are not visible. I think I’ve completed all the necessary work in First-time configuration, but I’d like to know how to make the other tabs visible. Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    Hello @shinyczar

    I’m sorry you are experiencing a blank settings page. Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Twenty-Two.

    Please test this on your development or staging site if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin has a troubleshooting mode, which does not affect normal visitors to your site.

    If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts

    Thread Starter shinyczar

    (@shinyczar)

    Even though I followed your instructions, the phenomenon recurred and I will tell you the procedure I followed, so please check and respond. For your reference, please note that I have attached a screen capture of the phenomenon being reproduced.

    1. Disable other plugins except yoast seo.

    2. Change the theme to twenty-twenty-two.

    3. yoast seo – When checked in General, the phenomenon is still reproduced.

    4. Check version update. (yoast seo: 21.2, twenty-twenty-two: 1.4, wordpress: 6.3.1-ko_KR)

    5. After installing the Health Check & Troubleshooting plugin, perform a conflict check according to the link below.

    -> https://yoast.com/help/how-to-check-for-plugin-conflicts/

    6. The phenomenon is still reproduced.

    [Expected result]

    [Actual result]

    Thank you.

    Plugin Support Maybellyne

    (@maybellyne)

    Thanks for the helpful screenshots. Your expected result screenshot is wrong because that’s referencing an old version of the plugin. What you have in the actual result screenshot is the correct one.

    You can now access those tabs you see in the old screenshot under the plugin settings under Yoast SEO > Settings.

    Is there a specific setting you still struggle to find? Do let me know.

    • This reply was modified 1 year, 1 month ago by Maybellyne.
    • This reply was modified 1 year, 1 month ago by Maybellyne.
    Thread Starter shinyczar

    (@shinyczar)

    I didn’t know that the version had changed. Problem solved.

    Thank you for answer ??

Viewing 4 replies - 1 through 4 (of 4 total)
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