The survey cannot be submitted

  • Resolved Kojote

    (@lunchglaz)


    2 years, 6 months ago

    Dear all,

    our survey has 9 questions, if you press submit after the 9th question, it tries to bring up a 10th question, of course it is not there. At this point should actually appear the thank you page with the answers. Which setting needs to be changed?

    Thanks for your Help
    Kojote

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Bob

    (@prasunsen)

    You have to exclude our scripts from WP-Optimize Minify, it breaks everything.

    Hi,

    we have a similar problem on https://www.alkohol-ade.com/test, apparently since the last update (the page is rarely used). When you fill in the question and submit it, the page jumps back to the beginning – but the first question is gone. All questions are mandatory, I have the suspicion that the plugin wants to claim the no longer shown question as “not answered” and the user of course can not enter that because he does not see it.

    If one then sends the questionnaire then again, the second question also disappears and the questionnaire starts with the third question.

    We do not use WP-Optimize Minify, but work with WP Rocket and Asset CleanUp Pro. Similar problem maybe?

    Thanks for support, Bernd

    Plugin Author Bob

    (@prasunsen)

    Similar thing, you have a fatal JS error caused by RocketLazyLoadScripts

    Thanks for caring so fast!

Viewing 4 replies - 1 through 4 (of 4 total)
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