• Resolved stellathirteen

    (@stellathirteen)


    Through Stripe, I was approved for Klarna and I have taken Klarna payments through Stripe’s direct payment links.

    I am, however, unable to accept Klarna payments on our site.

    Klarna is enabled under Local Gateways and it shows up as a payment option at checkout. When the user selects Klarna & presses the Klarna checkout button, they get this error: “The stripe_klarna payment gateway is not available.”

    All other payment types work with the plugin.

    Stripe spent 2 hours trying to figure it out and eventually just said it has to be the plugin.

    *Klarna is currently disabled on our site since it is not working.

    The page I need help with: [log in to see the link]

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