The street address in your shipping address is not valid.

  • Resolved eliabsandoval

    (@eliabsandoval)


    3 years, 2 months ago

    Hi!

    So my customers don’t need to enter an address when they buy from me, because our products are virtual – downloadable PDFs.

    But, when you try to pay with Paypal, there’s the following error:

    PayPal error (10727): The street address in your shipping address is not valid. Please double-check your shipping address and try again. PayPal error (10728): The city in your shipping address is not valid. Please double-check your shipping address and try again. PayPal error (10730): The ZIP code or postal code in your shipping address is not valid. Please double-check your shipping address and try again.

    How do I make it so that Paypal does NOT require this information?

    Many thanks!
    I’m using right now the PayPal Standard Checkout, but the problem what I’m talking about is with the plugin PayPal Checkout.
    Please when you gonna see my website tell me, so I activate the plugin so you can see the problem.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Rafy Al Nawaz Sharif

    (@nawaz0705)

    Hi @eliabsandoval

    Thank you for reaching out!

    In order for us to get a better understanding of your site setup, could you please share a copy of your site’s System Status?

    You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    Looking forward to your response!

    Plugin Support 3 Sons Development – a11n

    (@3sonsdevelopment)

    Hey @eliabsandoval,

    Since we haven’t heard from you in a while, we’re hoping that means you were able to get this resolved. I’m going to close this thread out now.

    If you’re still having trouble, please open up a new topic and we’ll be happy to help out.

    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘The street address in your shipping address is not valid.’ is closed to new replies.