• Resolved toad78

    (@toad78)


    I’m having issues attempting to use the “Migrating to FTP” option. I’m either bombarded with the “Username/Password” error or “The specified directory does not exist on the destination server.” I’ve actually tested the FTP login using FileZilla and have no problems accessing the site files with the same information I’m attempting to use on Migrate Guru.

    Not sure why there’s a problem or what I’m doing wrong.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support amanbv

    (@amanbv)

    Hey!

    Thank you for reaching out to us & we apologize for the delay.

    Are you still facing these problems with Migrate guru? If so, could you please attempt the Migration again & provide us with Website URL?

    We will debug the issue & get back to you with the solution.

    Thank you,
    Aman Kedia

    Thread Starter toad78

    (@toad78)

    Yes, but I’ve had to resort to other measures to get the site files migrated since I didn’t receive a response.

    Your plugin is great, and I’ve used it on many sites before. However, the response to my request wasn’t very timely. I still plan to continue to use your product, provided no further issues will arise the next time I attempt to use it.

    Thank you.

    Plugin Support amanbv

    (@amanbv)

    Hey!

    Thank you for your reply.

    If you face any problems in the future, please drop us an email to our support team via the email ID present in the plugin & our team will assist you ASAP.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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