The size cannot be calculated. The directory is not accessible.

  • Hi all,

    I am trying to install a theme on my (new) website. But I keep getting the error: The size cannot be calculated. The directory is not accessible. Usually caused by invalid permissions.

    I checked all permissions via FTP (755 for folders, 644 for files – except from config) and it is still not working..

    Anyone any ideas?

    Thanks!

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  • James Hall

    (@putarguygmailcom)

    Anytime you setup something “new” on Linux there’s a chance it will setup with the wrong owner.

    This doesn’t happen a lot but in rare cases it can happen. In any case, if this isn’t a dedicated server you may need to contact server support to have them check for you who the “Owner” of your account or files is.

    If you have a dedicated server, and you have root access, run ls with the -l flag to show the owner and group-owner of files and directories in the current directory (or in a specific named directory).

    You can change owners with the CHOWN command

    James

Viewing 1 replies (of 1 total)
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