The site is not working error

  • Resolved billgeits1

    (@billgeits1)


    3 years ago

    Hello, my website has stopped working- it gives an error (A critical error has occurred on the site.) We have been picking at this issue with the hosting admins for a long time, an error in the WooCommerce plugin has come to the conclusion. I tried to remove this plugin did not solve the problem. Please tell me how to reanimate the site?

    *************************** 848. row ***************************
note_id: 0
name: wayflyer_q3_2021
type: marketing
locale: en_US
title: Grow your revenue with Wayflyer financing and analytics
content: Flexible financing tailored to your needs by Wayflyer – one fee, no interest rates, penalties, equity, or personal guarantees. Based on your store’s performance, Wayflyer can provide the financing you need to grow and the analytical insights to help you spend it.
icon: info
content_data: {}
status: unactioned
source: woocommerce.com
date_created: 2021-10-20 08:16:27
date_reminder: NULL
is_snoozable: 0
layout: plain
image:
is_deleted: 0

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Joash

    (@joashrajin)

    Hi @billgeits1 ??

    Thanks for letting us know about this. Just to confirm, are you able to access your WordPress Dashboard?

    If you are, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Once we have that, we’ll be able to see how your site is setup and advise you further on this ??

    Dan Miller Coding

    (@danmillercoding)

    Having an issue with wayflyer_q3_2021 too. Website is dead. Caused by WooCommerce.

    Abiola Ogodo

    (@oaoyadeyi)

    @billgeits1

    Kindly deactivate all plugins using FTP. Then test for conflicts after using this guide: https://woocommerce.com/document/how-to-test-for-conflicts/

    @danmillercoding Kindly open your own thread if the steps here don’t resolve your concern

    Dan Miller Coding

    (@danmillercoding)

    It looks like after updating the WooCommerce plugin the database got stuck.
    It was the admin notification table that had some sort of error.
    Even phpmyadmin was not able to access that table.
    I’ve fixed this by restarting the database server.

    Margaret S. woo-hc

    (@margaretwporg)

    Hi @danmillercoding

    Good to learn that it could be fixed by restarting the database server.

    If you require further assistance, I recommend creating a new thread.

    Margaret S. woo-hc

    (@margaretwporg)

    Hi @billgeits1

    It’s been a while since we heard from you, so I’m marking this thread resolved.

    Hopefully, you’ve been able to resolve this, but if you haven’t, please open up a new topic and we’ll be happy to help out.

    Cheers

Viewing 6 replies - 1 through 6 (of 6 total)
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