The site is experiencing technical difficulties

  • Resolved otso

    (@otso)


    5 years ago

    Hi
    Is this any familiar: “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.” It appears in Google settings page.

    Virheen lis?tiedot
    ===================
    Tiedoston /home/r310905/public_html/wp-content/plugins/best-woocommerce-feed/vendor/google/apiclient/src/Google/Client.php rivill? 430 havaittiin virhe lajia E_ERROR. Virheviesti: Uncaught InvalidArgumentException: invalid json token in /home/r310905/public_html/wp-content/plugins/best-woocommerce-feed/vendor/google/apiclient/src/Google/Client.php:430
    Stack trace:
    #0 /home/r310905/public_html/wp-content/plugins/best-woocommerce-feed/admin/class-rex-google-merchant-content-api.php(59): Google_Client->setAccessToken(NULL)
    #1 /home/r310905/public_html/wp-content/plugins/best-woocommerce-feed/admin/partials/merchant_settings.php(19): Rex_Google_Merchant_Settings_Api->is_authenticate()
    #2 /home/r310905/public_html/wp-content/plugins/best-woocommerce-feed/admin/class-rex-product-feed-admin.php(415): require(‘/home/r310905/p…’)
    #3 /home/r310905/public_html/wp-includes/class-wp-hook.php(286): Rex_Product_Feed_Admin::merchant_settings(”)
    #4 /home/r310905/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)
    #5 /home/r310905/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array)
    #6 /home/r310905/public_html/wp-admin/admin.php(253): do_action(‘tuotesyote

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, can you e-mail us the following information?

    1. System Status?
    2. WooCommerce Log

    In case you don’t know how to find any of these data, the instructions are given below:

    1. System Status:
    ?>>Go to your Dashboard > Product feed > Settings
    ?>>On top, go to the System Status tab. See Image:?https://jmp.sh/L09xEa1
    ?>>Take a screenshot and provide it to us.

    2. WooCommerce Log:?
    After you found the error
    ?>>Go to your Dashboard > WooCommerce > Status
    ?>>On top, go to the Logs tab. See Image:?https://jmp.sh/Gz9IZAg?
    >>On the right side choose the latest log created and click on View.?See Image:?https://jmp.sh/0VZIRP0?
    >>A lot of data will appear. Simply copy the whole data and save it on a text document and provide it to us.

    Please e-mail these infos to [email protected] and we will look into it.

    Thanks.

    • This reply was modified 5 years ago by C S Sultan.
    • This reply was modified 5 years ago by C S Sultan.
    exifi

    (@exifi)

    Hi guys, i’ve the same problem.

    Can i send an email?

    Thanks for support.

    Plugin Author RexTheme

    (@rextheme)

    Hi @exifi, this issue is usually a result of plugin conflict.

    You can send us an email to [email protected] and we will look into the issue.

    Thanks.

    Thread Starter otso

    (@otso)

    I disabled other plugins one by one (except WooCommerce, Bambora, Contact Form 7 and Tawk.to) and the same error message stayed there.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi @otso , we have identified the issue. We will be fixing this in our next update. If you need an immediate fix, you may send us an e-mail and we will instruct you.

    Thanks.

    • This reply was modified 5 years ago by C S Sultan.
    megabiteas

    (@megabiteas)

    I am experiencing the same trouble – any chance you can look into it here as well?

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi @megabiteas , as we have mentioned, we did identify the issue and a fix will go through on the next update. If you want an immediate fix, you can contact us via e-mail and we will give you instructions there.

    Thanks.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, hopefully, this issue was resolved after the update. Feel free to reach us again if you face this issue again.

    Thanks.

    Hi,

    our website is currently experiencing this problem too. We’ve already sent you an email about this and would like to get your attention for a faster response. Thank you.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, we reached you back via e-mail. Thanks.

Viewing 10 replies - 1 through 10 (of 10 total)
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