• Resolved Pradeep kumar

    (@pradeep-k)


    Hi,
    Whenever I am trying to join meeting via web browser, I am getting “The Signature has expired” error.

    Browser Info: Chrome/84.0.4147.105
    Browser Name: Chrome
    Browser Version: 84.0.4147.105

    Please help fixing this issue.

    Thanks
    Pradeep

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Deepen

    (@j_3rk)

    @pradeep-k

    Can you check your console and see what error it displays there and paste it here ? Thanks

    Thread Starter Pradeep kumar

    (@pradeep-k)

    Hi @j_3rk ,
    Thank you so much for responding. Please check the below error.

    Object
    errorCode: 3705
    errorMessage: “The signature has expired.”
    method: “join”
    result: “The signature has expired.”
    status: false
    __proto__:
    constructor: ? Object()
    hasOwnProperty: ? hasOwnProperty()
    isPrototypeOf: ? isPrototypeOf()
    propertyIsEnumerable: ? propertyIsEnumerable()
    toLocaleString: ? toLocaleString()
    toString: ? toString()
    valueOf: ? valueOf()
    __defineGetter__: ? __defineGetter__()
    __defineSetter__: ? __defineSetter__()
    __lookupGetter__: ? __lookupGetter__()
    __lookupSetter__: ? __lookupSetter__()
    get __proto__: ? __proto__()
    set __proto__: ? __proto__()

    Hi Deepen, thank you so much for this plugin! Recently, I am seeing this error as well. It seems like Zoom made changes on their end that caused this. Here’s the error I see if it’s helpful:

    The script from “https://zoom.us/api/v1/wc/info?callback=localJsonpCallback&meetingNumber=83941936618&userName=Ryan&passWord=xxQPALZM500xx!&signature=RUFJTWhEMUtRZnlqcDAyVmtfQ05rQS44Mzk0MTkzNjYxOC4xNTk3Nzk2NTg4MDAwLjAuTG4wZERsWTZHbVRER0Y5TVllbTA4T2VmNzQyT1EzcHo1UE4yUU1MSnNvND0&apiKey=EAIMhD1KQfyjp02Vk_CNkA&lang=en-US&userEmail=ryanjgrieco%40gmail.com&cv=1.7.9&proxy=1&sdkOrigin=aHR0cHM6Ly9jbGFzc2Nhc3RsaXZlLmNvbQ&tk=&ztk=&sdkUrl=aHR0cHM6Ly9jbGFzc2Nhc3RsaXZlLmNvbTovem9vbS1tZWV0aW5ncy8&captcha=&captchaName=&_=1597796576584” was loaded even though its MIME type (“application/json”) is not a valid JavaScript MIME type.

    Thread Starter Pradeep kumar

    (@pradeep-k)

    My issue got fixed. The issue was related to server time. My server timezone was America/Denver, however it was 4 minutes late than the actual Denver time. It started working once I adjusted the server time.

    Thank you, Pradeep, for the information! My issue was fixed as well as of this morning. The hosting provider had been undergoing scheduled maintenance, and I wonder if that was the cause of the time mismatch.

Viewing 5 replies - 1 through 5 (of 5 total)
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