The shopping cart does not work on product pages.

  • Resolved nimbus2006

    (@nimbus2006)


    4 years ago

    Hello

    I’m building a new LMS site using WooCommerce.
    I finished the basic setup today and tried to view the product page from the shop page and add the products to the cart, but all the selections and cart buttons do not work.

    I stopped all the plugins once and tested the cart. The card still didn’t work on the same page, so I installed a clean install of WordPress in another directory, along with the theme I was using, and the cart worked.

    From all this, I don’t know why the cart doesn’t work on the site I’m currently developing. I’m looking for paid support and would like to resolve this issue.
    I look forward to hearing back from you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    Taking a look at your product page, it appears there is an overlay blocking any clicking on the product page buttons/etc. I used the browser tools to set the display: none; on that overlay, and then the buttons worked as expected:

    overlay
    Link to image: https://d.pr/i/WE4DeH

    The styling on that overlay appears to be coming from your theme: /wp-content/themes/emanon-premium/style.css

    Please check on your theme code or reach out to the theme developer to ask about that overlay that it is adding.

    I’m looking for paid support and would like to resolve this issue.

    If you were looking to pay for assistance with digging into your site’s code, we recommend reaching out to a developer from one of the services at https://woocommerce.com/customizations/

    I hope that helps!

    Thread Starter nimbus2006

    (@nimbus2006)

    Thank you so much Kelly.
    I’ll try to contact the theme developer first, and if that doesn’t solve the problem, I’ll use the customization service you referred me to. Thanks!

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    Thank you so much Kelly.
    I’ll try to contact the theme developer first, and if that doesn’t solve the problem, I’ll use the customization service you referred me to. Thanks!

    You’re very welcome! And that sounds like a good plan — best of luck! : )

    I’m going to mark this thread as resolved. If you have any further questions, please start a new thread.

    Have a wonderful day!

    Thread Starter nimbus2006

    (@nimbus2006)

    I contacted the developer of the theme and this matter was successfully resolved. Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘The shopping cart does not work on product pages.’ is closed to new replies.