the server has responded with 400

  • Resolved technologyrocks

    (@technologyrocks)


    1 year, 8 months ago

    Hi

    • Mailpoet
    • WordPress 6.1.1
    • PHP 8.1

    On Emails. Subscribers and Lists Mailpoet plugin pages getting the error:

    An error has happened while performing a request, the server has responded with response code 400

    What needs to be done to fix this please? I read elsewhere about needing to update the JQuery version, which version is required?

    Thanks ??

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    A 400 Bad Request error indicates that the server was unable to understand the request that was made. This error is typically caused by a problem with the syntax of the request, such as invalid parameters or missing information.

    I read elsewhere about needing to update the JQuery version, which version is required?

    We recommend using jQuery 3.6.0 and we only support 2.2.4+ or 1.12.4+, so if you’re using an older version, you’ll need to update the jQuery version for your website in order to get it fixed.

    If this doesn’t help, you can also try:

    1. Clear your browser cache and cookies – Sometimes, cached data can cause issues with requests. Clearing your browser cache and cookies can help resolve the issue.
    2. Check for errors in the WordPress debug log – Enable debugging in WordPress, and then check the debug log for any errors related to the 400 error.
    3. Contact your hosting provider – If none of the above steps resolve the issue, contact your hosting provider. They may be able to help you troubleshoot the issue further.

    I hope these suggestions help!

    Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello there @technologyrocks ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Have a great day.

Viewing 2 replies - 1 through 2 (of 2 total)
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