The server cannot process the image.

  • David

    (@mysticbay)


    1 year, 1 month ago

    I recently started getting the following error message when trying to upload a new image:

    “The server cannot process the image. This can happen if the server is busy or does not have enough resources to complete the task. Uploading a smaller image may help. Suggested maximum size is 2560 pixels.”

    I have been able to upload for years. The images are less than 300K. I am hosted at Bluehost. Bluehost techs are able to upload. I have disabled all plugins and have a max upload size of 512 MB. I have optimized my images and only used less than 2 GIG of 50. I am using COMCAST internet access. I have a Netgear Nighthawk AX8 Cx80 router. I have deleted my local cache. I am able to upload when I setup my iPhone as a hotspot. This makes believe it is either the COMCAST or Netgear. I am not aware of any software changes to the router. I have Googled COMCAST blocking images and found no relative links.

    Any suggestions would be appreciated.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

  • I would make sure you go through these steps:

    https://www.wpbeginner.com/wp-tutorials/how-to-fix-post-processing-of-image-failed-error-in-wordpress/

    or bypass the check altogether like this:

    https://stackoverflow.com/a/76780316

    Thread Starter David

    (@mysticbay)

    Thanks you for your post. The your first link is for a post-processing error. The image is never uploaded, “The server cannot process the image”. The article is geared towards an image issue. The images are all under 300K. Additionally, as I said, I am able to use a hotspot and upload successfully. The second link is again about image issues. Because the hotspot works, the image attributes do not seem to be the problem.

    Thread Starter David

    (@mysticbay)

    I’ve changed to the default theme and had the same error. I’ve also logged into my router looking for something that might block uploads and couldn’t identify anything that might cause a problem. I’ve Googled Xfinity blocking uploads and again couldn’t find anything.

    My other sites have no issues uploading. I’m still at a loss.

Viewing 3 replies - 1 through 3 (of 3 total)
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