The right amount of support
-
I’ve tried a number of email plugins and they all failed for one reason or another. I took a chance with contact bank and plunked the $99 down for the developer version after testing the free version. It’s easy to use, produces a smart looking form.
But, then, to my surprise, the plugin interfered with my WP media upload facility. On no, not $99 down the drain! Since I just had a disaster with my original site (my web host tech team destroyed my WP sign-on capacity and I had to completely rebuild my site with a new install of WP, I wasn’t going to waste any time with another disaster, so I asked for a refund.
Tech Banker was very calm in the face of my distress and went directly to my WP installation to fix everything, after promising me that they would not alter my WP installation in any way.
They did it quickly and now I am a happy customer with email plugin that works!
Thanks and kudos to Tech Banker.
- The topic ‘The right amount of support’ is closed to new replies.