The reviews not update

Hello @leon1980!

These are paid package features (for example):
– Auto review downloading,
– Unlimited number of reviews,
– Many reviews (from different platforms) in the same widget,
– Many widget layouts at the same time.

You can find our packages here: https://www.trustindex.io/prices/

Please, let us know if you have any question about the service,
Tom
Trustindex

As I checked it now, it shows all the reviews. (110)
So be patient, it will be updated soon after the review arrives. (Not realtime!)

A little help: https://www.trustindex.io/frequently-asked-questions/#when-will-new-reviews-appear

And please write us if have further questions about the service
Tom
Trustindex

Hi,

I taked a package by 125 $ / year, and the reviews do not update, I set Refresh rate in daily, but nothing, It’s more one week reviews do not update.

Do you need my Subscription ID?

Thanks,

Juri

My reviews also don’t update, I have purchached single website.

How to fix!

Dear @mrjuri ! We have answered it in e-mail. If you think there is a problem, you can continue the thread, there.

Feel free to write us,
Tom
Trustindex

Hello @epia ! We have answered it in e-mail. If you think there is a problem, you can continue the thread, there.

Feel free to write us,
Tom
Trustindex

Same issue I have the paid account, reviews left on Turstindex page are not being updated.

Hello @jdelgadoesteban !

What is you website where we can check the widgets?

Tom
Trustindex

For example

https://www.spacewhaleco.com/visit/

Hello @jdelgadoesteban,

As I checked your URL, found this widget id: 8ccfe6235b043375325e934203
I took a look the settings of that widget and there is a language filter. It will show only the english reviews and your latest english review is from Sarah R, as you can see it in the widget.
So I think it is up-to-date.

If you do not agree with this, please give me an example review which should be visible but not visible in the widget.

Best,
Tom
Trustindex