The results page is always empty

  • Resolved vieraliv

    (@vieraliv)


    2 years, 1 month ago

    This plugin is excellent but I also have problems on several websites where I have it working. The results page is always empty, no matter if I leave the default page or create a results page with Elementor. But if I delete “dgwt_wcas=1” from the url the results appear. I am really frustrated with this issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kris

    (@c0nst)

    Hi @vieraliv

    Users sometimes have trouble getting results displayed on the search results page when using Elementor. Please make sure you used the “Archive Product” block. This can be mistaken for the “Products” block on Elementor Archive Page (screenshot).
    Also, check if you have more than one Product Archive template. (screenshot).
    If so, open all templates that aren’t “Search Results” and add an extra condition: Exclude -> Search Results (screenshot).

    I would be grateful if you could give me more information about this issue:
    – Do you use any filter plugins?
    – What theme are you using?
    – Is there a Troubleshooting tab in WP Admin -> WooCommerce -> FiboSearch?
    – Does your theme install additional plugins? Check it on the list in WP Admin -> Plugins. The plugin should have a similar name to the theme and may contain the word core. You can try to deactivate it and check the FiboSearch operation on the search results page.

    Regards,
    Kris

    Thread Starter vieraliv

    (@vieraliv)

    Hello,

    I have verified what you say about Elementor. Everything’s fine.
    Filter: FacetWP
    Theme: Hello: Elementor
    All plugins disable testing

    Was there a solution for this? I also use facetwp for filters, use elementor and fibosearch. Everything was working well until I added facetwp. Theres seems to be a conflict between facetwp and fibosearch.

Viewing 3 replies - 1 through 3 (of 3 total)
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