The Rest API is disabled or broken error message

Hello @gemini23,

You are experiencing this issue because the HTTP PUT requests are blocked in your .htaccess file by the 6G firewall rules:

# 6G:[REQUEST METHOD]
<IfModule mod_rewrite.c>
        RewriteCond %{REQUEST_METHOD} ^(connect|debug|delete|move|put|trace|track) [NC]
        RewriteRule .* - [F]
</IfModule>

Thus, the following plugin’s request has failed with 403 – Forbidden error:

PUT https://www.londontheatre1.com/wp-json/siteground-settings/v1/update-settings
Status 403 Forbidden

I would advise you to modify the .htaccess rules of the affected sites and allow the HTTP PUT requests, such as:

# 6G:[REQUEST METHOD]
<IfModule mod_rewrite.c>
        RewriteCond %{REQUEST_METHOD} ^(connect|debug|delete|move|trace|track) [NC]
        RewriteRule .* - [F]
</IfModule>

Best Regards,
Dimitar Terziev

Hi Dimitar – that’s brilliant – MANY thanks.

Are you also able to advise where the problem is on https://www.lastminutetheatretickets.com/

Is it the following that needs replacing?

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

for

# 6G:[REQUEST METHOD]
<IfModule mod_rewrite.c>
        RewriteCond %{REQUEST_METHOD} ^(connect|debug|delete|move|trace|track) [NC]
        RewriteRule .* - [F]
</IfModule>

Hello,

Please do not replace the first listed .htaccess directives. They are required by the WordPress application for its routing.

The newly reported issue seems different and I noticed that the application is customized. Please clear the .htaccess files, and leave only the default WordPress directives. If the issue still persists, open a ticket from your SiteGround User Area so we can investigate the case further.

Best Regards,
Dimitar Petrov

Many thanks for your help. The first issue is now resolved. I will do as you have advised with regard to the second.

• This reply was modified 2 years, 6 months ago by Gemini23.