“The response is not a valid JSON response.” error when uploading image

  • Resolved srane821

    (@srane821)


    2 years, 2 months ago

    I am getting this error when I try to upload an image to a post: “The response is not a valid JSON response.”

    In most cases the images do upload but every so often I get this error and it has been SO frustrating. I tried googling and nothing has seemed to work. Has anyone else had this issue and have you found a solution? Need all the help I can get, thanks!!

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  • Hello @srane821 ! We will be happy to check on this for you. First, can you please share the affected story URL?

    Next, could you please open your browser dev tools to check for any browser console errors?then send us a screenshot? You can use a service like JumpShare to share.

    Since there has been no further response this topic will be?marked?as?resolved. Please feel free to open a?new support topic?if you experience any new issues. Thank you!

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