The request failed error

  • Hi. When I want to search with this plugin, most of time it shows this error:
    The request failed. Please check your connection! Status: 404
    What should I do?
    site: https://itarfand.com

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author wpdreams

    (@wpdreams)

    Hi,

    It happens, because the ajax handler is not accessible on your server, possibly because of an incorrect .htaccess rule.

    You can test it by visiting this URL on your site yoursite.com/wp-admin/admin-ajax.php

    If it works correctly, it should return a simple white page with a 0, like so: https://i.imgur.com/JCAAIvE.png

    Also, make sure this option is turned off, once you fixed that issue: https://i.imgur.com/zhEUUew.png

    Best regards,
    Ernest M.

    Same issue but the error is:
    The request failed. Please check your connection! Status: 500

    I tested it by going to yoursite.com/wp-admin/admin-ajax.php and it shows me 0

    So i remembered i recently changed my site to PHP 7.1 instead of 7.0 that i was using before, and voilá, i fixed the problem by reverting to PHP 7.0.

    One last question, if i mark “Use custom ajax handler” as ON the explanation is “Usually it has great performance impact.” Does that mean that if turned ON will have better or worse performance?

    Thanks!

    • This reply was modified 6 years, 6 months ago by Filipe Costa.
Viewing 2 replies - 1 through 2 (of 2 total)
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