• Resolved den1xxx

    (@den1xxx)


    In woo settings: /wp-admin/admin.php?page=wc-settings&tab=shipping&zone_id=1 error

    The formula with quantity is not saved

    Example: write “10*[qty]” – save “10”

    Same error with bbcode [cost] etc.

    Version 8.2.2 didn’t have this problem!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello den1xxx

    Thanks for contacting WooCommerce support.

    Could you please share a screenshot of the page where you are saving this formula? Visual clues help will allow me to understand the problem better.

    To help you further, I’d like to understand more about your setup.
    Could you please send me a copy of your site’s System Status?
    You can find it via WooCommerce > Status.
    Select Get system report and then Copy for support.

    Once you’ve done that, you can paste the text in https://gist.github.com
    After that, you can paste the Gist link here in your reply.

    Looking forward to your response. ??

    Thread Starter den1xxx

    (@den1xxx)

    Could you please share a screenshot of the page where you are saving this formula?

    https://prnt.sc/qEeO2qKP4ONJ

    Could you please send me a copy of your site’s System Status?
    You can find it via WooCommerce > Status.
    Select Get system report and then Copy for support.

    This problem is reproduced on 5 sites, with and without different plugins, even different themes, including the standard WordPress theme. Shortcodes are simply cut out. I’ve been looking for half a day now where you inserted “sanitize” that the delivery calculation stopped working.

    Hey, @den1xxx!

    This is a known issue.

    A fix is already planned in version 8.5.0, which will be released soon.

    In the meantime, you can try the workaround in this comment, or keep using version 8.3.0.

    Let us know if you have any other questions!

    Have a wonderful day!

Viewing 3 replies - 1 through 3 (of 3 total)
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