The product name disappear in checkout

  • Resolved johanekman

    (@johanekman)


    4 years, 3 months ago

    Hi,

    The product names in my woocommerce checkout page have disapperad. I have talked to both the developer of the plugin and the checkout page but its still missing..

    I have checked the files and they seems to be correct. Is it a version problem or so?

    Best regards

    Johan

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi there,

    I took a look at your site, and it looks like something is conflicting with WooCommerce here. To test, first, you’ll want to change the theme on your site to Storefront, then test. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you. If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one to see where the issue is coming from. If you don’t want to test on your live site, then create a staging site using a plugin called WP Staging.

    Best,

    Ross

    laceyrod

    (@laceyrod)

    Automattic Happiness Engineer

    Hi @johanekman,

    This thread has been inactive for a bit, so I’m going to mark it as Resolved now. Please feel free to open a new one if you have any further questions.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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