The product gallery is not showing

  • Resolved fancystyleeu

    (@fancystyleeu)


    2 years ago

    Hello,

    I am using the oceanwp theme in my woocommerce store.
    My product gallery is not displayed as thumbnails in hover style and in quick view pop up except for one main picture.
    I checked if some plugin is causing a conflict of displaying this gallery but it didn’t solve the problem.
    Please help me.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Saif

    (@babylon1999)

    Hello @fancystyleeu,

    I checked your site and the product gallery is working as expected, so I’m not sure if I didn’t understand your request or if you’ve figured it out already.


    Link to image: https://i.imgur.com/dV3olDw.png

    Either way, this is related to the theme behaviour, not WooCommerce. If you need more help troubleshooting the problem, please reach out to the theme author.

    Cheers!

    Thread Starter fancystyleeu

    (@fancystyleeu)

    Thanks for your message,

    the problems occurs in the product list and in the quick view.

    1. https://fancystyle.eu/shop/ (on the list of products, after hovering over the product, a column with a photo gallery should appear on the left)

    2. https://fancystyle.eu/shop/ and click on the eye icon (after clicking on the arrows, the next photos from the gallery are not displayed)

    View post on imgur.com

    Plugin Support Senff

    (@senff)

    Hey @fancystyleeu

    Both these functionalities are coming from your OceanWP theme (and not from WooCommerce itself). Since that theme was not created by us, I’d recommend reaching out to the theme’s own support team for assistance.

    While we’re experts on our own products, third party themes are best supported by their own resp. developers (and more importantly, I’d rather not give you any incorrect information).

    It looks like that theme’s info and support page can be found here:
    https://oceanwp.org/support/

Viewing 3 replies - 1 through 3 (of 3 total)
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