“The process failed due to an error at our end”

The migration worked this morning although it didn’t work several times over the last few days.

I’d still appreciate it if you could possibly tell me why it didn’t work previously as I would like to know if this it a reliable plugin that I could switch to using instead of alternatives.

Thank you.

I am having the same problem, did you find any solution to this?

@xenoveni There was no solution as such besides trying it multiple times and working on one attempt.

I tried the plugin once again on another website with the same problem: It will fail multiple times and then work but there were, on each occasion, days between attempts to work.

I concluded that the plugin is not reliable enough for my use, so I have not used it since. Also, as you can see, I got no help from the developers in this forum.

I do not know if there is a paid version that would be more reliable or with which you can obtain proper support. I checked just now but the website is down for me with the following message: “The website you are trying to reach is unavailable due to security measures in place which restrict unauthorized access. The request was unfortunately blocked by our system because the requested domain is not authorized on Cloudways server i.e. The domain has been successfully pointed to a Cloudways server but it is not mapped to an application.”

Perhaps that tells you what you need to know about whether or not to use this plugin.

• This reply was modified 2 years ago by authentictech. Reason: spelling