• Resolved DarkDjadai

    (@darkdjadai)


    Hello! The Print Screen button on windows 10 and 11 works …….. I.e. it allows you to make a Print Screen and then writes that printing is prohibited. I.e. does your plugin work only for older versions of windows ???

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @darkdjadai,

    Thank you for the topic.

    I am sorry for the problem you are experiencing.

    I have passed your request to our Development Team. They will check out the case and we will get back to you as soon as possible.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @darkdjadai,

    Thank you for your patience.

    Our Dev Team has checked your request.
    Unfortunately, due to some technical matters, we can’t provide this feature for Windows 10 and 11.

    Thank you for your understanding.

    Thread Starter DarkDjadai

    (@darkdjadai)

    Before that, you had a working Print Screen function for Windows 7 and 10, but you decided to remove it – and this is VERY BAD!!!!

    Plugin Support Jasmine

    (@hyenokian)

    Dear @darkdjadai,

    Thank you for your reply.

    Sorry to hear about your experience.

    The decision to remove the print screen option was not taken lightly.
    The feature was causing significant issues and resulting in a high volume of support requests, thus impacting the overall user experience.

    Our commitment is to provide a problem-free product and experience for all our users and, unfortunately, the print screen option was disturbing this.

    Please note, that the feature hasn’t been removed yet for those users who have enabled it before.

    Thank you.

    Thread Starter DarkDjadai

    (@darkdjadai)

    it is not in the selection point, so it cannot be turned on in any way!!! You could give users the choice to disable it or leave it. And everyone decided for themselves.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘The Print Screen button does NOT work on windows 10 and 11’ is closed to new replies.