The price of the user role in the product does not correspond to the price of th

  • evotic

    (@evotic)


    3 months ago

    I have a product with a normal price and a user role with a different price, when it is added to the cart, the price of the product is not the one shown in the product but the original price (it should show different prices when having configured different prices in the product by roles)

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  • Akash

    (@akashelex)

    Hello @evotic

    Apologies for the delay in our response. It looks like we missed your message earlier.

    Please ensure that you are logged in with the same user account where the pricing has been configured. The discounted price will only be visible for the specific user role assigned to that account.

    If the issue persists, kindly share the following details so we can replicate the scenario and assist you further:

    1. Screenshots of the plugin settings and the product page.
    2. The link to the product page after applying the discount for the guest user role.

    We appreciate your patience and cooperation. Looking forward to your response.

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