The preview could not be loaded

  • Resolved kentqi123

    (@kentqi123)


    2 years, 12 months ago

    Dears,

    When I open the ” product page“ from my dashboard by elementor, I could not open. The error shows: the preview could not be loaded. Please check the error from below link:

    https://live.staticflickr.com/65535/51921599049_9afcd020ea_h.jpg

    Although this ” product page”built by woocommerce, this page is not checkout page nor users page.

    Beside this page, other pages are very OK for elementor.

    Could you help me to see where is the problem?

    Best Regards
    kent

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi,

    The error you mentioned usually happens when attempting to create or edit a Blog page or a Shop page with Elementor, not through the Theme Builder.

    To troubleshoot this issue, follow these instructions:

    Make sure that you are creating an Archive Template through the Theme Builder, and only then, when you wish to edit the page again, go through the Theme Builder > Templates > Edit With Elementor.

    If this doesn’t work, deactivate all plugins apart from Elementor. If this helps, reactivate them one by one to find the culprit.

    If this doesn’t work, switch your theme temporarily to Twenty Nineteen and see if that helps.`

Viewing 1 replies (of 1 total)
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