The posts images no longer appears when shared to Facebook

  • Resolved Merkucio

    (@merkucio)


    7 months, 2 weeks ago

    After I activated Nitropack the posts images no longer appears when shared to Facebook.

    https://ibb.co/XLDTcch

    This is what theme support said: “Does this plugin use Cloudflare? Cloudflare could be the cause of your problem, because it blocks bad robots (Facebook should be good robot). Try to disable it and see if it works. If this is the problem, you need to contact Cloudflare support.”

    Any solution?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support phristanov

    (@phristanov)

    Hey @merkucio ,

    Thanks for your message, hope you are safe and well.

    I’ve noticed that you have two separate topics that you will need help with. We will be more than happy to assist but in order to do so, we will need some additional information. Since this information would be private, would you mind contacting our Support team at [email protected] or via the messenger widget within the NitroPack Dashboard.

    Looking forward to your message, so we can dig into this and get it resolved for you!

    Best,
    Plamen, Head of Support at NitroPack

Viewing 1 replies (of 1 total)
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