• Resolved thundereye

    (@thundereye)


    Hi been using this great plugin for over 4 years and lately the podcast page when you click on the page from the menu changes the web page to an error “The https://www.wordswithgeeks.com page isn’t working”, “www.wordswithgeeks.com is currently unable to handle this request.”, “HTTP ERROR 500” I try changing setting but no luck. I have 543 podcast post so far. Any ideas to fix this problem? Thank you for your help. Ed

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Shawn

    (@shawnogordo)

    Looks like you’ve got a podcast page here:
    https://www.wordswithgeeks.com/geeksters-podcasts/
    When I try and visit that URL, it comes up as a blank page. You said you were getting an error 500 response before. Many times, those are caused by php memory limits or corrupted .htaccess files on the server. I’d suggest contacting the support dept. for the company that hosts your website and ask them if they’re seeing anything specific in the logs that’s causing the problem. Please report back here with whatever they tell you.

    Thread Starter thundereye

    (@thundereye)

    OK will do.

    Thread Starter thundereye

    (@thundereye)

    I had this error before with another hosting company and when I said it was a corrupt file they gave a generic file to use. This time I looked about a corrupt .htaccess file and it gvae me this article to fix the problem which it did.

    https://www.webhostinghero.com/restore-damaged-htaccess-file-wordpress/

    Plugin Support Shawn

    (@shawnogordo)

    Is everything working now as expected? When I tried to visit your link above just now, it came up as a 404 not found.

    Thread Starter thundereye

    (@thundereye)

    I switch the permalink to https://www.wordswithgeeks.com/?page_id=76 and it works.

    Plugin Support Shawn

    (@shawnogordo)

    OK, glad to hear everything’s working now as expected.

    If you’ve found the support we’ve provided here to be of value, please consider leaving a review for PowerPress.

    These reviews help us with future development of the plugin, and we’d really appreciate it!

    Thread Starter thundereye

    (@thundereye)

    Hello Shawn, I did look further onto why I was not able to use the permalink I wanted. I contacted my hosting provider and they suggested to change the permalink but I was wonder what cause it and they told me it is a plug in conflicting with the PowerPress and I found it to be the BuddyPress conflicted with that and the Fast Contact Plugin. I removed it and everything is work just like before, thanks for your help.

    Plugin Support Shawn

    (@shawnogordo)

    Great! Thanks for updating us on what you found.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘The Podcast Page does not show up’ is closed to new replies.