When we saw your reply, the URL was removed.
Well you can contact us privately at support[at]genialsouls[dot]com for any further assistance.
Even you can try Facebook scrape tool by yourself. For you and for all others, we are going to write procedure here.
1. Go to https://developers.facebook.com/tools/debug/
2. Enter your post URL in the text field.
3. Press ‘DEBUG’ button in front of the text field.
It will show your URL info as Facebook crawler. It may show some issues and warnings of your page. You can address these issues or if there is no critical issue, you can leave it. You can press ‘scrape again’ button just to verify.
If your URL never shared on Facebook or you are going there for the first time, it may ask you about fetching info of your URL. Just do it and that’s it.
Now check your URL for Facebook comments box. It SHOULD appear if everything is correct.
Still having issues, please feel free to contact us here or privately anytime.
Regards