The plugin sends the email 14 times to the same users

@gigastrom How many users do you have in your system? Do you see any error in error logs?

Thanks Suman for your reply

I have almost 5500 users and there is no errors in logs

Only repeated template like this :

[2024-03-21 08:57:44] EMAIL SENT | ADDRESS: | SUBJECT:

And after finishes all users, it loops again from the beginning till I stopped the disabled SMTP from sending

• This reply was modified 8 months ago by gigastrom.

@gigastrom Do you see email sent successfully message? Do you send all 5500 email at once? What happens if you send small emails at a time? There is a feature where you can filter user by their ID range. Can you try to send email to small batch of users at a time (say 50) and see if this error persist. Thanks.

@metalfreek I’ve tried to send to 5 users before I send to my all users and it happened with no issue

I can share the log if you can send me a private communication channel

Thanks again

@gigastrom lets get connected at contact at sendusersemail dot com and continue the conversation there. Thanks.