• Resolved Edi

    (@psychosopher)


    It seems that the plugin and the services of Cookiebot are not GDPR compliant.

    Please clarify the following questions:

    1) The scripts of the Cookie consent and the privacy statement are delivered from Cookiebot. This means that there is a connection from my website to a third party server before there is any consent for transmitting data.

    2) The consent log is stored on the server of Cookiebot. There has to be a signed agreement, how this data are handled. This is missing.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author cookiebot

    (@cookiebot)

    Hi Edi,

    Thanks for reaching out!

    The services of Cookiebot are compliant.

    No personal data is transferred to or processed on Cookiebot’s servers when the user loads our script from their browser. A connection to our server alone does not require consent.

    Our Terms of Service and Privacy Policy are acceded by both parties when you sign up for our service, and is the legal basis for storing consents:

    https://www.cookiebot.com/goto/privacy-policy/
    https://www.cookiebot.com/goto/terms-of-service/

    [ Signature deleted ]

    • This reply was modified 6 years, 6 months ago by Jan Dembowski.
    Thread Starter Edi

    (@psychosopher)

    Thank you for your explanation.

    You pointed out:

    A connection to our server alone does not require consent.

    Why not? In the case of Google Fonts for example the connection is not allowed without consent. To be honest: This is not my opinion, but common sense for example in Germany.

    • This reply was modified 6 years, 8 months ago by Edi.
    • This reply was modified 6 years, 8 months ago by Edi. Reason: Addition
    Plugin Author cookiebot

    (@cookiebot)

    Why not? In the case of Google Fonts for example the connection is not allowed without consent. To be honest: This is not my opinion, but common sense for example in Germany.

    We do not log the visitors IP number or any other personal data when the visitors browser connects to Cookiebots servers, so you do not need consent for this. We only handle personal data as described in our privacy policy.

    [ Signature deleted ]

    • This reply was modified 6 years, 6 months ago by Jan Dembowski.
Viewing 3 replies - 1 through 3 (of 3 total)
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