The plugin not works in my site

  • Resolved mq838383

    (@mq838383)


    1 year, 4 months ago

    I activated the plugin in my site, but when I created a new image pop up, there is nothing show in tab “Display Rules”, “Events”, “Conditions”. No error showed in the page and backend logs.

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  • Plugin Support Jawad Ahmed

    (@jawada)

    Hi there

    Thank you for reaching out. We apologise for any difficulties you may be experiencing. Please be aware that some of the features are premium feautrs and you must upgrade to those features, and if you have already upgraded, you need to install and activate the extensions to get those features working. ?

    We kindly request that you contact us directly for assistance. You can visit the following link, https://help.popup-builder.com/en/, where you will find options to chat with us or send us an email. We are here to help and will gladly assist you with any concerns you may have.

    Regards

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