The plugin not work

  • Resolved mdemarketing

    (@mdemarketing)


    5 years, 7 months ago

    Hi,

    I have a problem. I update the plugin and now when I try to load the web the browser show me the next code:

    get_static_abspath requires a path and module. Received class=”fancybox” rel=”%GALLERY_NAME%” and

    I check this and the problem still

    How to check for existing conflicts:

    1.- Temporarily deactivate all your plugins except NextGen Gallery.

    2.- Is the problem solved? Then, it was caused by one of your plugins. Please check one by one and find the one causing the problem.

    3.- If the problem is not solved with the deactivation of the plugins, try changing to a standard WordPress theme, it could be a conflict with your current theme.

    Please let us know how it goes.

    What we can do?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @mdemarketing

    Let’s review your current environment information.
    Go to Gallery > Overview > Site details
    Copy and paste the information you find there

    Thread Starter mdemarketing

    (@mdemarketing)

    I add the information
    Sistema Operativo : Linux (64 Bit)
    Servidor : Apache
    Uso de memoria : 27.19Mbyte
    Versión MYSQL : 10.1.30-MariaDB-1~xenial
    Modo SQL : NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
    Versión de PHP : 7.2.18
    PHP modo seguro : Apagado
    PHP permite URL fopen : Encendido
    PHP Memoria Límite : 2147483648
    PHP Max Tama?o de Carga : 96M
    PHP Max Tama?o Publicación : 96M
    PCRE Límite Backtracking : 1000000
    PHP Max Tiempo Ejecutar Guión : 50s
    Soporte PHP Exif : Si (V7.2.)
    Soporte PHP IPTC : Si
    Soporte PHP XML : Si
    Biblioteca de Gráficos

    GD Version : bundled (2.1.0 compatible)
    FreeType Support : Si
    FreeType Linkage : with freetype
    GIF Read Support : Si
    GIF Create Support : Si
    JPEG Support : Si
    PNG Support : Si
    WBMP Support : Si
    XPM Support : Si
    XBM Support : Si
    WebP Support : Si
    BMP Support : Si
    JIS-mapped Japanese Font Support : No

    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @mdemarketing,

    Thanks for providing the site’s details – those seems to look fine.
    Can you please check in “Gallery -> Other Options -> Image Options” and let us know what path are you using for the “Where would you like galleries stored?” setting.

    Also just to make sure – are you using the latest available version of NextGen Gallery 3.1.17?

    Thread Starter mdemarketing

    (@mdemarketing)

    Hi,

    here => wp-content/gallery/

    Thread Starter mdemarketing

    (@mdemarketing)

    Hello,
    I’ve already solved the problem. The error was in the configuration of the LIGHTBOX
    What effect would you like to use? => none

Viewing 5 replies - 1 through 5 (of 5 total)
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