The plugin not allowed users to login, OTP email field didn’t show.

  • Resolved Jennifer

    (@akpae5)


    9 months ago

    Hello, please which plugin is compatible with this plugin for users login OTP or to show field where users can enter email to receive OTP? I used paid membership pro plugin as users login page, but when I opened the login page it won’t ask to enter email to receive OTP instead it will prevent users from logging, when they filled their login credentials and hit login button they will still return to the login page. Please help on resolving this issues. Thank you for your assistance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support pickpluginswporgrep

    (@pickpluginswporgrep)

    Hi Jennifer,
    The OTP should only work with the default login and the WooCommerce login. Currently, we don’t have support for other third-party plugins for OTP features. So, it will not work with Paid Membership Pro.

    Thread Starter Jennifer

    (@akpae5)

    hello, thank you I really appreciate your responses, but as the OTP didn’t work with other thirty-party plugin I have disabled the OTP feature which I need email verification only, but the plugin prevent users from logging when they filled the login form and clicked on login button they will still return to the login page. Please how can I resolve these issues? Thank you.

    Plugin Support pickpluginswporgrep

    (@pickpluginswporgrep)

    Could you please share the login and registration URL so we can attempt to troubleshoot the issue online?

Viewing 3 replies - 1 through 3 (of 3 total)
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