The plugin is not working

  • Resolved graafdark

    (@graafdark)


    2 years ago

    I installed the plugin in wp 6.1.1, I try to create a poll, it seems to create it, but when I click on the poll overview, there is none. I can’t figure out where the error is…

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author totalsoft

    (@totalsoft)

    Hello, dear graafdark.

    Thank you for contacting us and reporting your problem.

    We have checked and noticed that everything works fine in this regard on our end.

    If possible, please open the Console and, provide us with the screenshots of the errors (if there are any) so that our Development Team can check this case out.

    We are always happy to hear from you and solve all problems. We will develop the plugin with you. For us, the most important thing is that the plugin should be used by the developers themselves.

    Looking forward to hearing from you.

    Thank you.

    Thread Starter graafdark

    (@graafdark)

    Hello, I’m sorry, I have already solved the problem, the error was not on your side, but there was a problem with the rights when writing to the database. It’s fully functional now. Thank you for your willingness to resolve the matter promptly.

    Plugin Author totalsoft

    (@totalsoft)

    Dear graafdark.

    Thank you for your response.

    We are happy to hear that the issue has been resolved. You are welcome to contact us anytime it is convenient for you.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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