The Plugin is broken

Can you provide us more details?

We are doing our best to secure our plugins.

Hi Aspexi,

Thanx for the reply, a lot of times people don’t bother replying….

I installed your plugin in 2 websites and both were hacked by an russian malware… Do see into it,,

Otherwise your plugin was really helpfull, but lacks some security measures.

Hi websitesandbeyond,

1. Did you have the latest WordPress core version installed?

2. Are you sure attackers did not get your FTP or other server details from your email account hack?

3. Did you have any other plugin installed and you are 100% sure that none of them allowed hackers hack your site?

4. Did you analyse server logs and you are 100% sure that attackers used Aspexi Facebook Like Box Sidebox PHP file to get access to your site?

We are asking because we do our security tests internally to provide highest quality of the code, including code security.

We are quite sure that using our plugin is safe but we would really like to investigate your website to make sure that our plugin caused (or not) the issue and try to fix this ASAP.

If you could provide responses and some more details that would be awesome. You could use this forum or email [email protected].

Thank you.

Hello websitesandbeyond,

Please could you response? If you are not 100% that our plugin caused the issue, could you please kindly change your plugin’s rating?

Best regards.

Hello,

Unfortunately, without any kind of proof that our plugin caused any issue with your sites, we cannot agree with your charges.

We do test our plugin very deeply and we are pretty sure it’s safe to use.

Solving this issue due to inactivity.