The plugin has stopped working on my site

Hello,

There could be several reasons why it has stopped working. Have you checked if the progress bar feature is enabled? Additionally, have you made any changes to the shipping or plugin settings? Did you modify the cart or checkout templates?

I have noticed that you have another plugin for the progress bar. To ensure there are no conflicts, I recommend deactivating it.

Best regards.

Hi!

The plugin is active, all options active and it worked perfectly for a long time next to the other plugin which is just a top bar. I haven’t made any changes, that’s the weird thing. it just stopped working. Can you help me?

Sure, I’ll assist you. To begin troubleshooting, I suggest that you conduct a quick test by setting a custom threshold in the General Settings. If the progress bar appears after this, it is likely that the problem lies in the process of calculating free shipping or shipping methods.

However, if the progress bar still fails to show up, it could be an indication that something has been altered in the templates.

Please let me know the outcome of the test.

It worked!! Thank you very much for responding so quickly. When changing the custom threshold option, I put in the same amount that we normally use and the bar appeared again! brilliant. I really appreciate your help. ??

Great! I’m glad that I was able to help you. ??
If you find the plugin beneficial, please don’t hesitate to share your feedback by leaving a review. Your input would be greatly appreciated.

sure! thank you so much! they were a great help.