The plugin gives a blank pdf invoice

Hi @poomik,

This could be related with the plugin fonts, that often happens when you migrate your site, or when you or a cleanup process accidentally delete the plugin temp folder, located under wp-content/uploads, maybe one of these things happened recently?

If this is the case, please go to WooCommerce > PDF Invoices > Advanced > Tools?tab, and click on the?Reinstall plugin fonts button. Then, try to open an existing invoice or packing slip and check if it looks good.

Please note that we also run a daily check to reinstall the fonts if needed, but clicking the Reinstall plugin fonts button forces this routine and fixes it faster ??

Let me know whether it worked, or you need more help!

Hi

It produced no changes

Thanks for trying that, @poomik:

Could you please also send me a screenshot of your?System Configuration?and?Write Permissions, that you’ll find under?WooCommerce > PDF Invoices > Advanced?> Status?tab?

The above are reference screenshots of the System Configuration and Write Permissions areas.

Hi @yordansoares

Here is the status https://ibb.co/dP7J5Tg

Thanks for sharing that screenshot,?@poomik:

Your setup looks correctly, so I think something else could be interfering in the middle.

Could you please contact us at [email protected] to continue investigating?

Hi Yordan

Thanks for you help