The Plugin Failed
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Site is experiencing fatal issues.
woocommerce Plugin failed to load properly.
Error Log below:An error of type E_ERROR was caused in line 81 of the file /home/sairasc1/primeResumeService.com/wp-content/plugins/woocommerce/includes/admin/helper/class-wc-helper-updater.php. Error message: Uncaught Error: Attempt to assign property "translations" on null in /home/sairasc1/primeResumeService.com/wp-content/plugins/woocommerce/includes/admin/helper/class-wc-helper-updater.php:81 Stack trace: #0 /home/sairasc1/primeResumeService.com/wp-includes/class-wp-hook.php(309): WC_Helper_Updater::transient_update_plugins() #1 /home/sairasc1/primeResumeService.com/wp-includes/plugin.php(191): WP_Hook->apply_filters() #2 /home/sairasc1/primeResumeService.com/wp-includes/option.php(1992): apply_filters() #3 /home/sairasc1/primeResumeService.com/wp-includes/update.php(354): set_site_transient() #4 /home/sairasc1/primeResumeService.com/wp-includes/class-wp-hook.php(307): wp_update_plugins() #5 /home/sairasc1/primeResumeService.com/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #6 /home/sairasc1/primeResumeService.com/wp-includes/plugin.php(476): WP_Hook->do_action() #7 /home/sairasc1/primeResumeService.com/wp-admin/admin.php(385): do_action() #8 /home/sairasc1/primeResumeService.com/wp-admin/plugins.php(10): require_once('/home/sairasc1/...') #9 {main} thrown
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Hi @hamdan7282
Thanks for reaching out!
I understand that you are receiving the error message above on your site.
This kind of problem is usually caused by a conflict with your theme or with another plugin present on your site. Can you please try to perform a full conflict test and see if that works?
tried everything in updating, removing, changing themes, plugins and making defaults, resetting site…. but whenever and whenever! After a few minutes of turning on the WooCommerce plugin,;… the site crash…
Error Details ============= An error of type E_ERROR was caused in line 81 of the file /home/sairasc1/primeResumeService.com/wp-content/plugins/woocommerce/includes/admin/helper/class-wc-helper-updater.php. Error message: Uncaught Error: Attempt to assign property "translations" on null in /home/sairasc1/primeResumeService.com/wp-content/plugins/woocommerce/includes/admin/helper/class-wc-helper-updater.php:81 Stack trace: #0 /home/sairasc1/primeResumeService.com/wp-includes/class-wp-hook.php(309): WC_Helper_Updater::transient_update_plugins() #1 /home/sairasc1/primeResumeService.com/wp-includes/plugin.php(191): WP_Hook->apply_filters() #2 /home/sairasc1/primeResumeService.com/wp-includes/option.php(1992): apply_filters() #3 /home/sairasc1/primeResumeService.com/wp-includes/update.php(354): set_site_transient() #4 /home/sairasc1/primeResumeService.com/wp-includes/class-wp-hook.php(307): wp_update_plugins() #5 /home/sairasc1/primeResumeService.com/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #6 /home/sairasc1/primeResumeService.com/wp-includes/plugin.php(476): WP_Hook->do_action() #7 /home/sairasc1/primeResumeService.com/wp-admin/admin.php(385): do_action() #8 /home/sairasc1/primeResumeService.com/wp-admin/plugins.php(10): require_once('/home/sairasc1/...') #9 {main} thrown
Hi,
Thanks for the detailed explanation.
To take a better look into this, please share a copy of your
site’s System Status
, You can find underWooCommerce > Status
. Select “Get system report” and then “Copy for support”.?Looking forward to hearing from you.
Still the same mate :`(</strong>
Woocommerce Version 7.0.0 | By Automattic.
Details
— This plugin <blockquote>failed</blockquote> to load properly:An error of type E_ERROR was caused in line 81 of the file /home/sairasc1/primeResumeService.com/wp-content/plugins/woocommerce/includes/admin/helper/class-wc-helper-updater.php. Error message: Uncaught Error: Attempt to assign property "translations" on null in /home/sairasc1/primeResumeService.com/wp-content/plugins/woocommerce/includes/admin/helper/class-wc-helper-updater.php:81 Stack trace: #0 /home/sairasc1/primeResumeService.com/wp-includes/class-wp-hook.php(309): WC_Helper_Updater::transient_update_plugins() #1 /home/sairasc1/primeResumeService.com/wp-includes/plugin.php(191): WP_Hook->apply_filters() #2 /home/sairasc1/primeResumeService.com/wp-includes/option.php(1992): apply_filters() #3 /home/sairasc1/primeResumeService.com/wp-includes/update.php(354): set_site_transient() #4 /home/sairasc1/primeResumeService.com/wp-includes/class-wp-hook.php(307): wp_update_plugins() #5 /home/sairasc1/primeResumeService.com/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #6 /home/sairasc1/primeResumeService.com/wp-includes/plugin.php(476): WP_Hook->do_action() #7 /home/sairasc1/primeResumeService.com/wp-admin/admin.php(385): do_action() #8 /home/sairasc1/primeResumeService.com/wp-admin/plugins.php(10): require_once('/home/sairasc1/...') #9 {main} thrown
System Report
### WordPress Environment ###
WordPress address (URL): ?https://primeresumeservice.com Site address (URL): ?https://primeresumeservice.com WC Version: ?7.0.0 REST API Version: ? 7.0.0 WC Blocks Version: ? 8.5.1 Action Scheduler Version: ? 3.4.0 Log Directory Writable: ? WP Version: 6.0.3 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 8.0.23 PHP Post Max Size: 512 MB PHP Time Limit: 300 PHP Max Input Vars: 3000 cURL Version: 7.71.0 OpenSSL/1.1.1p SUHOSIN Installed: – MySQL Version: 10.3.35-MariaDB-cll-lve Max Upload Size: 512 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 7.0.0 WC Database Prefix: wpwn_ Total Database Size: 51.67MB Database Data Size: 47.33MB Database Index Size: 4.34MB wpwn_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB wpwn_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpwn_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpwn_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpwn_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpwn_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpwn_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpwn_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpwn_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpwn_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 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Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (16) ### Alfa Payment Gateway: by Alfa Payment Gateway – 1.0 Elementor: by Elementor.com – 3.7.6 Elementor Header & Footer Builder: by Brainstorm Force Nikhil Chavan – 1.6.13 iThemelandCo WooCommerce Product Table: by iThemelandCo – 2.5.3 Tawk.to Live Chat: by Tawkto – 0.7.2 WooCommerce Checkout Field Editor: by WooCommerce – 1.7.0 WooCommerce Min/Max Quantities: by WooCommerce – 2.4.24 CURCY - WooCommerce Multi Currency Premium: by VillaTheme – 2.1.36 WooCommerce: by Automattic – 7.0.0 WP Mail Logging: by Wysija – 1.10.4 WP Mail SMTP: by WPForms – 3.5.2 Multi-Step Checkout Pro for WooCommerce: by SilkyPress – 2.25 WP Rollback: by GiveWP.com – 1.7.2 WPForms: by WPForms – 1.7.1.1 YayMail Addon for WooCommerce Follow-Ups: by YayCommerce – 1.5 YayMail Pro - WooCommerce Email Customizer: by YayCommerce – 3.0.5 ### Inactive Plugins (40) ### APPS PayFast Gateway for Woocommerce - LIVE: by APPS Tech Team – 1.0 APPS PayFast Gateway for Woocommerce - Sandbox: by APPS Tech Team – 1.0 Booked: by Boxy Studio – 2.3.5 CheckoutWC: by Objectiv – 6.1.5 Duplicate Page: by mndpsingh287 – 4.4.9 Duplicator Pro: by Snap Creek – 4.0.6.2 Envato Market: by Envato – 2.0.6 Follow-Up Emails: by WooCommerce – 4.9.29 Intercom: by Intercom – 2.6.5 JSM's Force HTTP to HTTPS: by JS Morisset – 3.4.1 K Elements: by SeventhQueen – 5.0.2 LatePoint: by LatePoint – 4.3.3 LiteSpeed Cache: by LiteSpeed Technologies – 5.2.1 Redirection: by John Godley – 5.3.4 Safepay for WooCommerce: by Team Safepay – 1.0.6 Slider Revolution: by ThemePunch – 6.5.9 Support Board: by Schiocco – 3.3.9 SVG Support: by Benbodhi – 2.5.1 Template Kit Import: by Envato – 1.0.14 ThemeREX Addons: by ThemeREX – 2.5.2 Trustpilot-reviews: by Trustpilot – 2.5.914 Under Construction: by WebFactory Ltd – 3.93 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 2.22.14.25 WebToffee PayPal Express Checkout Payment Gateway for WooCommerce ( Free ): by WebToffee – 1.7.4 WooCommerce Composite Products: by WooCommerce – 8.3.7 WooCommerce MPGS: by Ali Basheer – 1.5.0 WooCommerce Name Your Price: by Kathy Darling – 3.3.9 WooCommerce Payments: by Automattic – 4.7.2 (update to version 4.9.0 is available) WooCommerce PayPal Payments: by WooCommerce – 1.9.3 (update to version 1.9.4 is available) WooCommerce Product Bundles: by WooCommerce – 6.13.3 WooCommerce Upload Files: by Lagudi Domenico – 64.7 WP Customer Area: by Foobar Studio – 8.1.2 WP Customer Area - Conversations: by MarvinLabs – 4.3.4 WP Customer Area - Enhanced Files: by MarvinLabs – 2.1.1 WP Customer Area - Invoicing: by MarvinLabs – 2.5.2 WP Customer Area - Notifications: by MarvinLabs – 6.4.2 WPForms Lite: by WPForms – 1.7.7 WP Frontend Admin (Premium): by WP Frontend Admin – 1.17.0.6 WP Project Manager: by weDevs – 2.5.0 WP Project Manager Pro: by weDevs – 2.6.0 ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: bundle (bundle) composite (composite) external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #217 - /shop/ Cart: #218 - /cart/ Checkout: #219 - /checkout/ My account: #220 - /my-account/ Terms and conditions: ? Page not set ### Theme ### Name: Hello Elementor Version: 2.5.0 (update to version 2.6.1 is available) Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ? Next scheduled: 2022-10-25 19:10:43 +00:00 Options: ? Notes: 91 Onboarding: skipped ### Action Scheduler ### Complete: 221 Oldest: 2022-09-25 12:34:15 +0000 Newest: 2022-10-25 01:50:56 +0000 Pending: 11 Oldest: 2022-10-25 06:00:00 +0000 Newest: 2022-10-31 16:36:36 +0000 ### Status report information ### Generated at: 2022-10-25 02:47:23 +00:00
Hello @hamdan7282,
I tried reading those logs and searching for a similar case, but couldn’t find anything in the GitHub repository or anywhere online. This is most likely just a plugin or theme conflict.
The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Let us know your findings!
naah mate, tried everything, getting the same error. This only happens after activating the woocom plugin and waiting for the next day to watch it crash the plugins.php page of wp-adminDashboard…, while all plugins disabled. Shall i try deleting all the plugins?
Error Details
An error of type E_ERROR was caused in line 80 of the file /home/sairasc1/primeResumeService.com/wp-content/plugins/woocommerce/includes/admin/helper/class-wc-helper-updater.php. Error message: Uncaught Error: Attempt to assign property "translations" on null in /home/sairasc1/primeResumeService.com/wp-content/plugins/woocommerce/includes/admin/helper/class-wc-helper-updater.php:80 Stack trace: #0 /home/sairasc1/primeResumeService.com/wp-includes/class-wp-hook.php(309): WC_Helper_Updater::transient_update_plugins() #1 /home/sairasc1/primeResumeService.com/wp-includes/plugin.php(191): WP_Hook->apply_filters() #2 /home/sairasc1/primeResumeService.com/wp-includes/option.php(1992): apply_filters() #3 /home/sairasc1/primeResumeService.com/wp-includes/update.php(354): set_site_transient() #4 /home/sairasc1/primeResumeService.com/wp-includes/class-wp-hook.php(307): wp_update_plugins() #5 /home/sairasc1/primeResumeService.com/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #6 /home/sairasc1/primeResumeService.com/wp-includes/plugin.php(476): WP_Hook->do_action() #7 /home/sairasc1/primeResumeService.com/wp-admin/admin.php(385): do_action() #8 /home/sairasc1/primeResumeService.com/wp-admin/plugins.php(10): require_once('/home/sairasc1/...') #9 {main} thrown
Hi there,
Thank you for trying our suggestions!
To investigate further, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Did everything
- Temporarily switched theme to?Storefront
- Disabled all plugins except for WooCommerce
- Repeated the action that is causing the problem
same error, as discussed in previous my response, even after using this WooCommerce plugin alone… PLease help
Hi @hamdan7282 ,
Thanks for providing an update on this, and sorry to hear that you are still experiencing this issue.
Have you managed to reach out to our support directly, as @thup90 suggested. If not, please can you do this by navigating to WooCommerce.com > My Account > Support. As mentioned, you may need to create an account before you can access that page.
Further support will be provided there ??
Cheers!
- The topic ‘The Plugin Failed’ is closed to new replies.