The plugin encountered a serious error

  • Resolved accsori

    (@accsori)


    3 years ago

    The plugin can no longer be activated or even deleted.
    It’s like a rogue plugin!
    My website can’t be opened anymore!
    Once opened it shows:
    Warning: require_once(/home/customer/www/accsori.com/public_html/wp-content/plugins/woo-ecommerce-tracking-for-google-and-facebook/freemius/start.php): failed to open stream: No such file or directory in /home/customer/www/accsori.com/public_html/wp-content/plugins/woo-ecommerce-tracking-for-google-and-facebook/advance-ecommerce-tracking.php on line 43

    Fatal error: require_once(): Failed opening required ‘/home/customer/www/accsori.com/public_html/wp-content/plugins/woo-ecommerce-tracking-for-google-and-facebook/freemius/start.php’ (include_path=’.:/usr/local/php74/pear’) in /home/customer/www/accsori.com/public_html/wp-content/plugins/woo-ecommerce-tracking-for-google-and-facebook/ advance-ecommerce-tracking.php on line 43

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter accsori

    (@accsori)

    Rubbish plugin! Uninstalled and still getting an error!
    The entire website is inaccessible!

    Plugin Author Dotstore

    (@dots)

    Hello Accsori,

    Thanks for reaching out to us.

    Can you please check that there is any cache plugin installed for your site?

    It might be possible that sometimes data comes from the cache and is unable to get an updated response.

    Also, this type of issue might come if the plugin is upgraded incorrectly.

    If you have file access then check in the plugins directory and if the plugin name is found then remove that directory.

    Hope the above solution work for you.

    Best Regards,
    Hitendra & Dotstore Team

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello accsori,

    Hope you are doing well.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved.

    If you have any further questions, you can start a new thread.

    Best Regards,
    Hitendra & Dotstore Team

Viewing 3 replies - 1 through 3 (of 3 total)
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