• Resolved ideagency

    (@ideagency)


    Hi,

    I’m facing the following issue with your plugin:
    When I add a new variation image to the product, the previews gallery image were duplicate any time i save product update.

    Could you please help me

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author RadiusTheme

    (@techlabpro1)

    Hello,

    Can you please check do you have others variation gallery plugins installed. It may conflict or any other plugin or maybe cache issue.

    Without checking settings end difficult to figure out this type of issue.

    Thanks

    Hi Radius Theme I’m facing also a same problem like @ideagency . May i ask did you already solve this issue.

    I am also having the same problem. Since the last plugin update it seems, variation gallery images are duplicated and you cannot remove them.

    Plugin Author RadiusTheme

    (@techlabpro1)

    @dotcominfo Which theme you are using? Can you send us the list of your plugin that is activated on your website? It will help us to find the issue.

    Thanks

    Would you like me to send my WooCommerce status report? I would prefer to send that to you directly as opposed to publicly.

    We also facing this kind of problem. What we did is e deactivate all plugin change a different themes did all the cached and nothings work them. We cannot changed the a different plugin because of we have a lot of products and we are using this variation and its quite a lot of work. can you guys please help us. I also already send an email on the support what he reply is they just going to discuss it and until now he didn’t reply.

    Plugin Author RadiusTheme

    (@techlabpro1)

    @hashsalacop Is it possible to send me URL? Please create a ticket in our website we will check.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘The plugin doplicate the variation images’ is closed to new replies.