• Resolved kyopie

    (@kyopie)


    I have just created a review site for a community. But I don’t know why your plugin didn’t work properly on my site…

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 24 total)
  • Thread Starter kyopie

    (@kyopie)

    Issue:
    1. The review count won’t work, and I have no idea how to set up it well.
    2. Star doesn’t work/appear on the site too
    3. Something in the plugin cause my theme conflicted with the plugin. I have tested on a “Test Ing” account and all pages which I have left my review on, my responsive mobile view will crash and became conflicted.

    Plugin Author bourgesloic

    (@bourgesloic)

    Hello,
    I’am sorry that you meet issues.
    Could you please send me the url on which you face these issues with the plugin? I will have a look.
    Thanks a lot.

    Thread Starter kyopie

    (@kyopie)

    Oh sorry I removed the plugin. You installed it back. You can check using a user account, make a review for on this page and you’ll find the problem after refreshing it: https://kyoomi.net/series/solo-leveling/

    Plugin Author bourgesloic

    (@bourgesloic)

    Hello,
    It seems that there is a conflict with the search bar of your website.
    Is it a plugin which manage this search bar? If yes, could you give me the name of the plugin, and I can try it in my development platform?
    Thanks a lot.

    Thread Starter kyopie

    (@kyopie)

    Search bar is not a plugin but the theme. Do you think I should contact the theme developer or you would like to check on my WordPress admin account directly?

    • This reply was modified 2 years, 4 months ago by kyopie.
    Thread Starter kyopie

    (@kyopie)

    Plugin Author bourgesloic

    (@bourgesloic)

    Thanks. I got a copy of the theme. I will come back to you when I will find a solution.

    Plugin Author bourgesloic

    (@bourgesloic)

    I have find issues and I release a new version of my plugin. Please update it in your website, and it should work as expected.
    Let me know.

    Thread Starter kyopie

    (@kyopie)

    I tested just now but not fixed sadly for these:
    1. The review count won’t work, and I have no idea how to set up it well.
    2. Star doesn’t work/appear on the site too: when user rate star, the star rating didn’t seem to appear on their review

    • This reply was modified 2 years, 4 months ago by kyopie.
    Plugin Author bourgesloic

    (@bourgesloic)

    I just tested it on another manga and it works (https://kyoomi.net/series/kaichou-wa-maid-sama/). I tested it also with another user on solo leveling manga and it works also.

    I does not work on review created before plugin update. You should delete these comments to start on a clean basis.

    Thread Starter kyopie

    (@kyopie)

    Oh! I tried again just now and it works fine, thanks!
    But was wondering how I can change the color of the schema? I mean, the site has dark mode setting here https://kyoomi.net/user-settings/?tab=reader-settings
    So when u switch it to dark mode. The plugin is hard to read.

    Thread Starter kyopie

    (@kyopie)

    Oh no let me change my question… Can we edit the color within the plugin editor by any chance? What are things we can modify in the plugin file editor?
    Thank you for your help in advance

    Plugin Author bourgesloic

    (@bourgesloic)

    Hello,
    using plugin files editor or theme files editor is not recommanded because your modifications would be deleted each time you make an update.
    Usually, wordpress sites developer create a child theme based on the theme they have chosen. Then they use child theme style.css to make changes.
    Are you aware about this?

    Plugin Author bourgesloic

    (@bourgesloic)

    Hello again,
    The new release includes the possibility to change stars and chart bar colors.
    Let me know if it meets your needs.

    Thread Starter kyopie

    (@kyopie)

    Oh yeah I just uploaded the child theme and currently using it now. I’ll note that! What should I do to hide those texts again?
    Also thank you ur help so far! Ur awesome!

    Edit: and about the color update, it looks great now! But just wondering if the border color of the comment review will also be available soon..
    Thank u for ur hard work!

    • This reply was modified 2 years, 4 months ago by kyopie.
Viewing 15 replies - 1 through 15 (of 24 total)
  • The topic ‘The plugin doesn’t seem to be working’ is closed to new replies.