The plugin does not see the custom record type

Hi @aleksandrdbby,

We have checked this issue but couldn’t replicate it at our end.

We suspect that it may be due to a plugin or theme conflict.

Will it be possible for you to perform a conflict test on your site? You may need to temporarily disable all other plugins except the Email Subscribers plugin and switch to a default WordPress theme.

We recommend doing the troubleshooting using the Health Check plugin which disables all the plugins and switches the current theme to the default theme only for the current logged-in user when troubleshooting mode is enabled.

It does not affect other users or site visitors. You can get the Health Check plugin from here. After enabling the troubleshooting mode in Health Check plugin, activate the Email Subscribers plugin, and check if the issue is resolved or not.

If it is resolved, then you can activate plugins one by one or switch to the current theme and check which is causing the issue.

If the issue persists with only Email Subscribers active, do let us know if this is the case. We may then need to debug it further.

Hope this helps you.

Let us know what comes out. Also, let us know if you have any further queries.`

Thank you.

Hello! Part of the problem is solved, this line of code blocked the display of checkbox in the plugin. The second part of the question is that how to configure the automatic export of contacts from forms that are already available on the site to the subscribers list, or is there no such option and forms to be created using your plugin?
Thanks for your help!

• This reply was modified 2 years, 2 months ago by aleksandrdbby.

Hi @aleksandrdbby,

I’m glad the first question has been resolved for you. Referring?to another inquiry related to the form.

We have a feature called?Workflow?in the Email Subscribers this feature enables?registered users to add their contact information directly to the list of email subscribers, and then you can use that contact list as per your convenience in sending Post notification emails, Broadcast emails, or Autoresponder emails, etc.

This?document will show you how to import customers’ contacts when a new user gets registered.

Whereas, besides this, you can create Email Subscribers sign-up forms and add them to your website through shortcodes.

You can create/edit forms from the menu Email Subscribers –> Forms.

Using built-in options in the plugin, you can create basic forms that match your default theme styling. For advanced styling though, you may have to opt for custom CSS?or use the Drag & Drop form Editor.

You can read more about how to create forms in the Email Subscribers plugin and how to configure them according to your needs from?here.

Let me know if you have any other doubts or questions

Happy to support you!

Cheers!

Thank you for support!))

Hi there,

Thanks for reverting to us.

Let me know if you need any other assistance related to the plugin or have any suggestions for its feature. ??

Thank you!
Stay safe & healthy.`

• This reply was modified 2 years, 2 months ago by Shubhanshu Kandani.

Hello there,

I am closing this thread for now. Feel free to reopen it in case if you are still having the issue with the latest version of the plugin.

If you have any other queries, you can open a new thread from here. We will be happy to assist you further.

Thank you.