The plugin does not hide or change fields that I have defined in it

  • Resolved zamirgo

    (@zamirgo)


    8 months, 2 weeks ago

    Hi
    I installed and activated the plugin.
    In the settings of the shipping and billing fields, I canceled the display option of the zip code and also defined that the phone field will be a mandatory field instead of an optional one.
    Unfortunately, none of the settings are reflected on the checkout page.
    By the way, this is the new view of the woocommerce checkout page.
    I would appreciate your assistance.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Dina S.

    (@themehighsupport)

    Upon checking your website, we can see that the checkout page has been created using WooCommerce blocks. Due to this, our plugin isn’t functioning properly on the checkout page. Unfortunately, the current version of our plugin is not compatible with the WooCommerce blocks.
    ?
    WooCommerce hasn’t provided any filters or hooks to add compatibility with these blocks. We’ve already reached out to WooCommerce about this issue, and they’ve informed us that they are working on it. Once they add the necessary hooks, we will ensure our plugins are compatible with blocks.
    ?
    For now, we suggest using the shortcode?[woocommerce_checkout]?to create the checkout page, as this will enable our plugin to work correctly.
    ?
    Thank you!

    Thread Starter zamirgo

    (@zamirgo)

    @dina S. thank you very much for your answer

    Plugin Support Dina S.

    (@themehighsupport)

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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