The plugin do not sync products with variations

Hi Anne!

Thank you for getting in touch again! My apologies that your other thread was left hanging.

It looks like based on your screenshots that your settings are correct.

Can you try clicking the Reset Facebook Metadata button like in this screenshot here: https://share.getcloudapp.com/rRu0vymx and then trigger a new sync and see if that solves this?

Looking forward to hearing from you!

I have done that many times, also tried copy the last product that went through. But nothing helps.

Hello?

Hi @anne-cecilie

I’ve closed your other thread and we can continue here.

Can you tell me if these are new products you are creating or are you editing older products? Do you have variation products that are created on Facebook as expected?

Thanks,

All variation products created after 21.10.20, does not sync to facebook. Before this date the products synced variations as well.

Hi @anne-cecilie. Sorry that we missed your last post. Are you still facing this issue? If so, can you make sure that your PHP memory limit is at least 512MB to see if that helps?

Hi @anne-cecilie

I came across this thread with a possible solution – if the variant ID is blank, can you confirm the product variation has stock?

https://docs.woocommerce.com/document/facebook-for-woocommerce/facebook-for-woocommerce-products-are-not-displaying-in-facebook-shop/#solution-for-out-of-stock-products

Thanks

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.