• Resolved viche

    (@viche)


    There seems to be a conflict between the latest version 2.0.1 ant Woocommerce. I can not longer view products due to “There has been a critical error on this website.”

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey @viche,

    We tried but weren’t able to reproduce this issue. Can you turn on debugging and send us your debug log after the error appears: https://wpforms.com/developers/how-to-enable-debugging-in-wordpress/

    You just need to have these two constants in your wp-config.php file:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
     
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );

    Let us know if you can do that. Thank you!

    Thread Starter viche

    (@viche)

    Can I open a ticket inside Themeisle and install the parrot?

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey @viche,

    Sure. You can send the details directly to [email protected]

    birgitspeulman

    (@birgitspeulman)

    @viche @hardeepasrani I updated yesterday and have exactly the same issue on my site. Could you keep me informed please?

    Thread Starter viche

    (@viche)

    This solution worked for me.

    In neve-pro-addon/includes/modules/woocommerce_booster/tab_manager/product_tabs_manager.php,

    You need to replace:

    GutenbergBlocks\Main with GutenbergBlocks\Registration and Main::instance(); with Registration::instance();

    It should only happen if they’re using Otter 2.x version with Neve’s WooCommerce Tabs Manager.`

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey @birgitspeulman,

    Please follow the solution given by @viche. The issue was also reported to Neve Pro team and a new update will be out in a couple of days.

    Thank you!

    birgitspeulman

    (@birgitspeulman)

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘The plugin cause “There has been a critical error on this website.”’ is closed to new replies.