Plugin breaks the dynamic definition of the widget call button on the mobile

  • Resolved modesthatred

    (@modesthatred)


    3 years, 7 months ago

    Hi. The store page has a filter and has two states
    1) a full-fledged widget on the left
    2) a button to call the widget panel in the mobile version

    The next bug occurs – after the cache is completely cleared, the filter remains in the state in which the page is loaded for the first time.

    For example, if you download it on the mobile, an icon for calling the filter appears, but after that on the desktop version of the site, the widget panel disappears and only this mobile button remains visible. And vice versa – if, after clearing the cache, go to the desktop version of the site, then in the mobile version the button for calling the filter will never appear, before the cache is completely cleared.
    I tried in general all the options in your plugin – but even if you disable everything at all, except for the cache enable button, the bug remains.`

    Example
    https://svarexpert.com/product-category/generatory-benzinovye/ only mobile button
    https://svarexpert.com/product-category/svarochnye-apparaty/ only desktop wigets without button om mobile

    if the plugin is completely disabled, then the site itself understands how to display filters, even if you switch the desktop-mobile state without refreshing the page and everything works correctly

    If i try send report – get next error
    Failed to request via WordPress: [server] https://api.quic.cloud [service] wp/report

    • This topic was modified 3 years, 7 months ago by modesthatred.
    • This topic was modified 3 years, 7 months ago by modesthatred.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Did you enable “mobile cache” ?

    Best regards,

    Thread Starter modesthatred

    (@modesthatred)

    Bug remains if the mobile cache is turned on and off. No difference

    • This reply was modified 3 years, 7 months ago by modesthatred.
    Thread Starter modesthatred

    (@modesthatred)

    https://drive.google.com/file/d/1zLWqo7uitOE0PiBLd2b0P-Xkrlrt-2Vz/view?usp=sharing

    Here is state of basic settings. On the other tabs, everything is also turned off everywhere.

    I guess that to be a problem with this global setting (on\off cache), since additional options have no effect. I tried to enable each item separately and clear the cache. nothing helps

    • This reply was modified 3 years, 7 months ago by modesthatred.
    Plugin Support qtwrk

    (@qtwrk)

    what is your server env ? like cPanel shared hosting ? your own server or something ?

    and if you reset all setting to default , and only enable mobile cache , how does that go ?

    Thread Starter modesthatred

    (@modesthatred)

    Cpanel and litespeed on the server.
    I reset settings (tools-import-reset) AND enabled the mobile cache.
    It worked!
    Need to refresh page, but that’s enough. Thank you!

    Plugin Support qtwrk

    (@qtwrk)

    maybe some other options you have enabled that leads to issue , you can try locate it which one and then see how to deal it further.

Viewing 6 replies - 1 through 6 (of 6 total)
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