The plugin allows people to checkout without selecting required parameters.

  • Resolved sharcs

    (@sharcs)


    7 years, 9 months ago

    Hi,

    I’m trying to get the plugin to stop people from checking out if they have not selected the required parameters. No matter what I try, you can still check out without selecting any parameters, even if they’ve been set to “required”.

    I’m currently using the latest version of the paid plugin (2.2.5).

    Please help.

    Also, just a heads-up. I don’t know if it’s because of my theme or your plugin, but if your parameters have speech marks (") in them, it refuses to select the parameter.

    The parameter works ok in the shop page, but when you go to the checkout it resets back an empty parameter. When you try select it again on the shopping cart page, it also resets back after a second.

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hey @sharcs!

    Thanks for letting us know about this problem!

    Could you please post the link to your shop page? I discussed with our development team, this should not be happening, since it is not a global bug.

    Thank you! Have a great day!

    Thread Starter sharcs

    (@sharcs)

    I’ll send you the link through the support page as the site is not complete yet.

    Hey @sharcs!

    Please feel free to do so. Make sure to include the link to this forum thread in your message, so we can publish the solution here as well.

    Thanks! Have a good day!

    Hi @sharcs!

    I am happy to inform you, that our development team has resolved the problem on your website. Could you please have a look?

    They have added the following code to /ecommerce-wd/frontend/views/shoppingcart/tmpl/displayshoppingcart.php file of your website, line 121:

    data-required='<?php echo $product_parameter_data->required ? 'true' : 'false';?>'

    It was missing from the plugin, so the required parameters were not working correctly. But please note, that there should be a red-bordering effect, which indicates that the parameter isn’t selected during checkout. However, seems like you have customized the CSS, and something is not letting the border color to appear.

    Let me know in case there’s anything else we can assist you with.
    Thank you! Have a great day!

    Thread Starter sharcs

    (@sharcs)

    Thanks a lot, really appreciate it.

    Hi @sharcs!

    You are most welcome! We are glad the problem is now resolved on your site. Please feel free to open a new thread any time you will need further assistance.

    We’ll be happy to help!

    If you have a few minutes, please share your rating for Ecommerce WD here. Your feedback will help us improve the quality and features of the product, as well as our customer support service.

    Thank you so much! Have a great day!

Viewing 6 replies - 1 through 6 (of 6 total)
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