The play() request was interrupted by a call to pause()

  • Resolved iqbal1486

    (@iqbal1486)


    3 years, 3 months ago

    We are facing the DomException while playing all audio immediately one by one.
    Error: The play() request was interrupted by a call to pause()
    This error is generated on chrome browser only.
    Can you please help us to resolve this?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter iqbal1486

    (@iqbal1486)

    This is how debug code look like…

    btnplay_61162fb98462a0.34233534: waiting
soundmanager2-nodebu…min.js?ver=5.8:1307 btnplay_61162fb98462a0.34233534: loadstart
soundmanager2-nodebu…min.js?ver=5.8:1307 btnplay_61162fb98462a0.34233534: durationchange (45090.249)
soundmanager2-nodebu…min.js?ver=5.8:1307 btnplay_61162fb98462a0.34233534: loadedmetadata
soundmanager2-nodebu…min.js?ver=5.8:1307 btnplay_61162fb98462a0.34233534: loadeddata
soundmanager2-nodebu…min.js?ver=5.8:1307 btnplay_61162fb98462a0.34233534: canplay
soundmanager2-nodebu…min.js?ver=5.8:1307 btnplay_61162fb98462a0.34233534: playing ?
soundmanager2-nodebu…min.js?ver=5.8:1307 btnplay_61162fb98462a0.34233534: progress, 3% loaded
and so on

    In this case, it is possible to remove all previous events like waiting, loadeddata,… when someone execute play() event?

    Thread Starter iqbal1486

    (@iqbal1486)

    You can find the error in this code snippet which is mentioned as a support ticket:

    Uncaught (in promise) DOMException: The play() request was interrupted by a call to pause(). https://goo.gl/LdLk22

    btnplay_61162fb98593a2.39074464: Ignoring abort
soundmanager2-nodebu…min.js?ver=5.8:1307 btnplay_61162fb98593a2.39074464: Ignoring timeupdate
soundmanager2-nodebu…min.js?ver=5.8:1307 btnplay_61162fb986b037.42564642: waiting
soundmanager2-nodebu…min.js?ver=5.8:4195 Uncaught (in promise) DOMException: The play() request was interrupted by a call to pause(). https://goo.gl/LdLk22
soundmanager2-nodebu…min.js?ver=5.8:1307 btnplay_61162fb98593a2.39074464: Ignoring loadstart
soundmanager2-nodebu…min.js?ver=5.8:1307 btnplay_61162fb98593a2.39074464: Ignoring error
soundmanager2-nodebu…min.js?ver=5.8:1307 btnplay_61162fb986b037.42564642: loadstart
soundmanager2-nodebu…min.js?ver=5.8:1307 btnplay_61162fb986b037.42564642: suspend
soundmanager2-nodebu…min.js?ver=5.8:1307
    • This reply was modified 3 years, 3 months ago by iqbal1486.
    • This reply was modified 3 years, 3 months ago by iqbal1486.
    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, thank you for reporting this issue. Can you share some information about your server specs? For example: What PHP version is running in your server? Also what happens if you disable all other plugins and only have our plugin running in your site. What happens?

    Can you share the shortcode you are currently using to play your music files?

    Thank you.

    I am having same issue. I have multiple audio files on my page. 3-4 files play fine and then I start to get error:
    DOMException: The play() request was interrupted
    Uncaught (in promise) DOMException: Failed to load because no supported source was found.
    5:1 Uncaught (in promise) DOMException: The play() request was interrupted by a call to pause()

    Please tell me how to fix it.

    • This reply was modified 3 years, 3 months ago by debullient.
    Plugin Contributor mbrsolution

    (@mbrsolution)

    @debullient, please create a new support thread.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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