• Resolved adrianwi

    (@adrianwi)


    Hello!

    I can’t run the performance test with the following error

    The performance test didn't return any results. This probably means you're on a local website (which we can't scan) or something went wrong trying to access WPMU DEV. Try again and if this error continues to appear please open a ticket with our support heroes

    Can a support hero help?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 20 total)
  • Hi @adrianwi,

    I have triggered a manual update of the report for your website. Please try to do a new scan, you should see the results now.

    skemazer1

    (@skemazer1)

    Hi there Anton

    I am also having exactly the same problem,”The performance test didn’t return any results. This probably means you’re on a local website (which we can’t scan) or something went wrong trying to access WPMU DEV. Try again and if this error continues to appear please open a ticket with our support heroes”

    Could you please let me know how to rectify.

    Also, Hummingbird seems to have slowed my site loading speed down by about 3-4 seconds compared to when I had W3 total cache and Autoptimize installed. But, it has improved my google and pingdom scores.

    Kind regards
    SArah

    Hi @skemazer1,

    Please share a link to your website, so I can trigger a manual scan.

    Hummingbird should not be slowing down the site. This can happen on some hosts for a few minutes during the minification scan. But after that you should be seeing improved loading speed times.

    skemazer1

    (@skemazer1)

    Hi Anton

    Many thanks for your response.

    Here is a link to the website https://www.flixworks.com/

    I was using W3 total Cache with Autoptomize and the speed loading was approx 2-3 secs with only 26 requests (according to Pingdom and Google Page Insights).

    However, Page insights only gave the website a 70% on desktop and 50% on Mobile.

    Now with Hummingbird installed, the loading speed is 7-8 seconds with 139 Requests.
    But, Google page insights gives the website a 81% on desktop and 71% on Mobile.

    Also, the slider is loading last on the page (this isn’t because of Hummingbird) – But if you have any suggestions that would be greatly appreciated.

    Sarah

    skemazer1

    (@skemazer1)

    Hi Anton

    Were you able to do a manual scan of the website?

    Many thanks
    Sarah

    @skemazer1,

    Yes, should be good to go. Please try another scan.

    You could also try to combine some assets to save requests. I think the load speed is increased, because of the defer function. You have first paint in 3-4 seconds. It’s better to have a faster first paint then the total load time of the page. Because the users usually start interacting with the site after the first paint has been completed and they can see something on the screen.

    skemazer1

    (@skemazer1)

    Hi Anton

    The performance test is still not running, any suggestions?

    Has the defer function been set through hummingbird or through the theme? I know when I was testing out W3 total Cache and Autoptimize, they combined, deferred and asynced all types of things. But I would think that having deactivated and uninstalled them that all of the files would be returned to normal behaviours.

    Any assistance would be greatly appreciated.

    Many thanks in advance
    Sarah

    @skemazer1,

    Unfortunately there are some ongoing issues on our API, we are resolving them. As soon as it’s fixed, you’ll be able to fetch the latest performance results.

    You can defer scripts in Hummingbird in Minification module. Please check that module and apply the settings that you had in W3 total Cache and Autoptimize. By default Hummingbird will only minify files. All the other settings you will need to configure manually. Although this might be a bit more work, compared to other plugins, it gives you much more control over your configuration.

    skemazer1

    (@skemazer1)

    Thanks Anton.

    I will have a look at the minification, but it appears that the slider is already being deferred loading because it loads last.

    Do you know or could you suggest what can be deferred/combined in the footer to make the slider and images load before other content?

    Many, many thanks in advance
    Sarah

    @skemazer1,

    I would try to combine as many files as possible. For example, you have a lot of small scripts from the Ultimate Member plugin. You could try and combine them in the minification module of Hummingbird. That should significantly decrease the number of queries on your website. Often plugins give you an option to do that directly in the settings. You should also check if there’s any optimization options in Ultimate Member.

    For the slider. It seems that it is controlled by your theme. Just to be sure, could you please upload a screenshot of your minification screen?

    Same here … https://www.englishchess.org.uk … updated the plugin, then … pink failure boxes all the way. All help appreciated …
    Andrew

    PS https://www.englishchess.org.uk/Juniors is the same, but the plugin for this site was not updated …

    • This reply was modified 6 years, 12 months ago by giddykipper.

    Hi,

    I have the same problem, I just downloaded the plugin, and the test isnn’t running.
    My site is:
    https://alexius.hu/

    Can you check it please!?
    Thanks,

    Eszter

    Same issue here. I’ve been using Hummingbird for about a month now on https://www.vancognito.com and have loved it. Today I get
    The performance test didn’t return any results. This probably means you’re on a local website (which we can’t scan) or something went wrong trying to access WPMU DEV. Try again and if this error continues to appear please open a ticket with our support heroes

    Can you advise me on what to do next?

    Hi, a have the same issue, can you maka a manual scan?
    The link is https://agf360.com.br

    Sorry for the inconvenience, we are working on resolving the issue ASAP. I’ll post an update here, once there is more info

Viewing 15 replies - 1 through 15 (of 20 total)
  • The topic ‘The performance test didn’t return any results’ is closed to new replies.