The one click buy does not reflect the details of the order (platinum)

Hello, I have a problem related to the direct purchase through credits.
My product page has two associated fields that the client must fill in and a file upload field.
When I make the purchase in the normal way by adding the product to the cart and going to checkout, at the end of the purchase when I check the orders, the information of those fields appears reflected.
However, when I make the purchase using the “one click buy” button, the only thing that appears in the description of the order is “_oneclick_product:1”
How can I fix it? I would need to see the order descriptions.
I am using the platinum version of the plugin.